Every small business owner knows how no shows can screw up any well maintained schedule. Moreover, about 70% of no shows are brand new clients who you have never seen before. Unfortunately no shows are part of any small business and we all have to deal with them. We cannot completely eliminate office no shows, but every small business strives to reduce them and online scheduling software helps a great deal in this regard. A web scheduler built-in email notification and reminders feature is a great way to remind new and existing clients about upcoming appointments. And web appointment scheduler does it all automatically!
Communication is essential during registration process and good online scheduling software will send email reminders to your clients and you, small business owner, through every step of scheduling process. In addition, online scheduler gives users ability to schedule reminder emails – how long in advance would you like to remind your clients about upcoming appointment. This is a built in feature and web scheduler does it all automatically. Can this feature substantially reduce office no shows? Our clients indicate that web scheduler email reminder feature substantially reduces amount of no shows. Moreover, many clients are very thankful for the email reminder because they frankly forgot about the appointment. Even if you trust your receptionist to remind your clients about upcoming appointment, sending another reminder email through online web scheduler doesn’t hurt! On the contrary – it substantially reduces chances of office no shows and improves office scheduling.
Conclusion: Office No shows can cause great distress to small business scheduling process; they disrupt normal office routines and cause loss of revenue. Web scheduler has a built-in ability to send out reminder emails that decrease chances of office no shows. Moreover, web appointment scheduler does this automatically and you don’t have to do much. Even if you rely on your receptionist to phone your users in advance and remind them about upcoming appointment, having online scheduler to send out reminder email doesn't hurt! It dramatically decreases chances of office no shows and improves office scheduling practices.
Author of this article is the memeber of the website allexperts and his Expert blog can be found here: AllExpertBlog
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